Your techs can't answer calls mid-repair. Your dispatcher is juggling three jobs. SNSYS answers every call, books every service appointment, and collects on unpaid invoices.
See how it worksNo one complains. They call, get voicemail, and call the next company on Google. You never know they called.
Your lead tech is on a rooftop replacing a condenser. Your dispatcher is on the phone with a parts supplier coordinating a next-day delivery. A homeowner calls because their AC stopped blowing cold and it's 95 degrees.
The phone rings 6 times and goes to voicemail. They call the next company on Google instead.
With SNSYS, the AI answers on ring one, asks about the symptoms, checks your schedule, and books a diagnostic for tomorrow morning. It texts the homeowner a confirmation with the tech's name and arrival window. By the time your dispatcher finishes the parts call, the appointment is already on the books.
This is not hypothetical. The average HVAC company misses 8 to 15 calls per day during peak season. At $350 per service call, that is $2,800 to $5,250 per day in potential revenue that went to voicemail, then went somewhere else.
SNSYS is a platform with seven modules. These are the three that hit hardest for HVAC.
Your AI dispatcher answers on the first ring. It asks the right diagnostic questions, checks your schedule, and books appointments by service type and tech availability. Texts homeowners confirmation with tech name and arrival window. Routes emergency no-heat/no-AC calls to your on-call tech. No voicemail. No missed service calls.
Property manager accounts, insurance claims, and homeowner balances that sit in your system month after month. SNSYS follows up professionally from your company number. Texts invoices and payment links for instant settlement. Automated follow-up on builder accounts and warranty claims. Pay nothing unless we collect.
SNSYS tracks service history, equipment age, and maintenance schedules for every customer. Automated reminders for seasonal tune-ups and filter changes. When a customer hasn't scheduled their fall furnace check or spring AC service, the system flags it. New dispatchers see complete customer and equipment history on day one.
AI Receptionist, Revenue Recovery, and Customer Intel are the highest-impact modules for HVAC. But the full platform covers every layer of your business.
Yes. The AI identifies emergency situations like no heat in winter or AC failures during heat waves and routes them to the on call technician immediately. Non emergency calls are logged with full details for the next business day.
The AI answers unlimited simultaneous calls, so the first day of summer or the first cold snap never overwhelms the phones. Every caller gets an immediate answer, whether the office receives 10 calls or 100 in an hour.
SNSYS integrates with ServiceTitan, Jobber, Housecall Pro, and other field service platforms. The AI books appointments directly into available time slots based on service type, technician availability, and customer location.
The AI gathers the service address, equipment type, issue description, and preferred appointment window. For emergency calls, it also asks about safety conditions like gas smells or flooding. All details are attached to the work order.
The AI answers every call 24/7/365. Weekend and holiday calls are handled the same as weekday calls, with emergency routing to on call staff and non urgent requests queued for the next available slot.
The AI Receptionist starts at $149/mo with no per call fees. Revenue Recovery for unpaid invoices is performance based. Every plan includes a 7 day free trial with the option to cancel anytime.
One conversation. We'll show you what answering every call does to your bottom line.
(475) 264-4979