Patients call for refills, results, scheduling, and insurance questions. Your staff juggles the phone while managing the people in front of them. SNSYS answers every call, recovers patient balances, and tracks who's overdue for follow-up.
See how it worksNo one complains. They call, sit on hold, and book with the practice that picks up. You never know they tried.
The phones light up the moment you open. A patient needs a refill. Another is calling about lab results. A new patient referral from a specialist wants to schedule their first visit. Your front desk has two people checking in and an insurance verification on hold.
With SNSYS, the AI routes the refill request to your EHR message queue, tells the results caller that their doctor will call by end of day, and books the new referral into your next available slot - all simultaneously. Your staff never touches the phone.
This is not a rare morning. It is every Monday. Every post-holiday. Every flu season. The practices that answer every call keep their patients. The ones that don't lose them to the group down the street that picks up on the first ring.
SNSYS is a platform with seven modules. These are the three that hit hardest for medical.
Every call answered instantly. Refills routed, appointments booked, emergencies escalated. Your front desk handles the patients in front of them while the AI handles the ones on the line.
Patient balances pile up because nobody has time to call. SNSYS reaches out from your practice number - friendly, not aggressive - and makes it easy for patients to pay with a single tap. Performance-based. You pay nothing unless we collect on outstanding patient balances.
SNSYS tracks every patient touchpoint: calls, visits, cancellations, no-shows. When a chronic care patient misses a follow-up or a new patient never reschedules, the system flags it and acts. Your staff stops guessing and starts working from real data.
AI Receptionist, Revenue Recovery, and Customer Intel are the highest-impact modules for medical. But the full platform covers every layer of your practice.
Yes. SNSYS books appointments based on provider availability, office location, accepted insurance plans, and appointment type. Patients are matched to the right slot without staff involvement.
Refill requests are captured by the AI and routed directly to the practice's EHR message queue or pharmacy. The patient receives confirmation that the request has been submitted, and the clinical team sees it in their existing workflow.
The AI uses configurable triage protocols to identify urgent calls and route them to the on call physician. Non urgent calls are logged with full context so staff can follow up first thing in the morning.
Yes. All call recordings, patient data, and interaction logs are stored and processed in a HIPAA compliant environment. A signed Business Associate Agreement is included with every medical practice account.
SNSYS connects with major EHR platforms to sync appointment scheduling, refill routing, and patient communication logs. The specific integration method depends on the EHR, and the onboarding team configures it during setup.
The AI Receptionist starts at $149/mo. Revenue Recovery is performance based, so the practice only pays when outstanding patient balances are actually collected. All plans include a 7 day free trial, cancel anytime.
One conversation. We'll show you what changes on day one.
(475) 264-4979