SNSYS for Retail Stores

500 people walked in today.
Every one of them stayed anonymous.

Online stores know everything about their visitors. Physical stores capture almost none of it. SNSYS captures every shopper who connects to WiFi, tracks foot traffic patterns, and turns anonymous walk-ins into a customer database you own.

See how it works

The busiest day still generates zero usable data.

E-commerce tracks every click. A physical store leaves no record of who walked in twice this week.

0%
of walk-in customer data captured
Unless they buy with a loyalty card, they leave no trace. No email, no phone, no visit history. Every busy day generates zero usable customer data.
20-30%
inventory shrinkage from theft and errors
Small retailers lose thousands annually to shoplifting, employee theft, and inventory miscounts. Most stores lack the camera coverage to know what happened.
$7
cost per new customer via ads
Ad dollars drive foot traffic. But when those customers stay anonymous, every acquisition dollar is a one-shot investment.

Three modules that transform your store.

SNSYS is a platform with seven modules. These are the three that hit hardest for retail.

Guest WiFi

Turn foot traffic into a customer database.

Automatic capture the moment a shopper connects. Phone, email, device ID. No app, no loyalty card, no friction. Recognizes returning customers across all your locations.

  • Automatic capture the moment a shopper connects
  • Recognizes returning customers across all your locations
  • No loyalty program or app download required
  • Visit frequency and dwell time analytics
from $249/mo
70%
of visitors captured
Phone, email, device ID. No app, no loyalty card, no friction.
Security + Sensors

See everything. Prevent everything.

Enterprise cameras we own and monitor. Loss prevention that pays for itself. HD coverage of every angle, with cloud storage and timestamp search.

  • HD cameras covering sales floor, stockroom, POS, and entrances
  • Occupancy counting to match staffing to foot traffic
  • Environmental monitoring for temperature-sensitive inventory
  • Incident recording with timestamp search and cloud storage
from $499/mo
24/7
managed surveillance
Enterprise cameras we own and monitor. Loss prevention that pays for itself.
Customer Intel

Know your regulars. Win back your lapsed.

Automatic VIP identification based on visit frequency and purchase patterns. Cross-location recognition for multi-store operators. New hires get the same customer context as your veteran sales staff.

  • Automatic VIP identification based on visit frequency and purchase patterns
  • Lapse detection flags regulars who haven't visited within their usual cadence
  • Cross-location recognition for multi-store operators
  • New hires get the same customer context as your veteran sales staff
from $199/mo
6x
higher return rate
for customers who receive personalized outreach within 45 days of their last visit

The rest of the platform.

Guest WiFi, Security, and Customer Intel are the highest-impact modules for retail. But the full platform covers every layer of your store.

Voice Receptionist
Every call answered: store hours, product availability, return policies. Texts callers directions and current promotions.
Smart Access
Employee entry management, stockroom access control, after-hours delivery access.
Revenue Recovery
Recover outstanding wholesale accounts, layaway balances, and corporate orders.
Managed Network
Enterprise WiFi that handles hundreds of connected devices. POS, cameras, and sensors on one reliable backbone.
Business Website
Professional website built and managed for your business. Built for search, mobile-first, always up to date.
Growth Engine
Automated marketing campaigns, review generation, and customer re-engagement. Powered by your data.

Frequently Asked Questions

Can Voice answer questions about store hours and locations?

Yes. Voice provides current hours, holiday schedules, and directions for each location. For multi location businesses, it identifies the nearest store based on the caller's area and shares the specific hours for that branch.

How does Voice handle product availability questions?

When connected to the inventory system, Voice can check stock levels for specific items and let callers know if a product is available at their preferred location. Out of stock items can trigger a notification when they are back in stock.

Can customers check order status by phone?

Yes. Voice retrieves order information using the customer's name, order number, or phone number. Callers get updates on shipping, estimated delivery, and pickup readiness without waiting in a phone queue.

How does the system handle return and exchange policy questions?

Voice explains the store's return window, required documentation, and exchange procedures. For complex situations like damaged items or warranty claims, it routes the caller to the appropriate department with full context.

Does Voice work across multiple retail locations?

SNSYS supports multi location setups with location specific hours, inventory, and staff routing. Calls are handled based on the number dialed or the caller's preference, with each location maintaining its own configuration.

What does SNSYS cost for a retail business?

The Voice Receptionist starts at $199/mo with unlimited calls. Revenue Recovery for outstanding customer balances is performance based. All plans include a 7 day free trial, cancel anytime.

Ready to know your customers as well as Amazon knows theirs?

One conversation. We'll show you what 500 daily data points look like.

(475) 264-4979
or
Book a Free Assessment